Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly, such as your medical history, symptoms, and personal details necessary for medical consultations.

2. How We Use Your Information

  • Provide medical consultations and healthcare services
  • Connect you with appropriate licensed doctors
  • Maintain your medical records and consultation history
  • Process payments and billing
  • Improve our services and user experience

3. Information Sharing

We only share your medical information with licensed healthcare providers involved in your care. We never sell your personal information to third parties.

4. Data Security

We use bank-level encryption and are HIPAA compliant. Your data is stored securely on servers located in Kenya and protected by industry-standard security measures.

5. Your Rights

  • Access your personal and medical information
  • Request corrections to your data
  • Request deletion of your account and data
  • Opt-out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@docmtaani.com or +254 700 000 000.